This Privacy Policy explains how alpa66 collects, uses, stores, and protects your personal data when you use our platform. We are committed to handling your information with transparency, security, and respect — in line with internationally recognised data protection principles.
All data transmitted between your browser and alpa66 is protected by industry-standard 256-bit SSL encryption at all times.
alpa66 does not sell, rent, or trade your personal data to any third party. Your information is used solely for platform operation and compliance.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team.
alpa66 does not store your full banking credentials. Payment data for Malaysian methods (Touch 'n Go, DuitNow, FPX) is handled through encrypted channels only.
We collect only the data strictly necessary to operate your account, process transactions, and comply with our regulatory obligations.
Personal data is retained only for as long as is necessary for the purposes for which it was collected, or as required by applicable compliance obligations.
This Privacy Policy (hereinafter "Policy") is issued by alpa66, the operator of the online gaming platform accessible at https://alpa66.cam (the "Platform"). It describes how we collect, process, store, share, and protect personal data relating to individuals who access or use our Platform (collectively, "you", "your", or "the User").
alpa66 is committed to protecting the privacy and personal data of all Platform users, including registered players in Malaysia and other jurisdictions where our services are accessible. We recognise that privacy is a fundamental right and we handle all personal data in a manner that is transparent, purposeful, and secure.
By registering an account, making a deposit, or otherwise using the alpa66 Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you must cease using the Platform.
This Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall prevail.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
alpa66 collects Personal Data in several categories, depending on how you interact with the Platform. The following table summarises the categories of data we may collect and hold about you:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, MyKad / passport number, nationality | KYC verification, age enforcement (21+), fraud prevention |
| Contact Data | Email address, mobile phone number, residential address | Account communications, support, regulatory notifications |
| Financial Data | Bank account references (Maybank, CIMB, Public Bank, Hong Leong), e-wallet IDs (Touch 'n Go, Boost, GrabPay), DuitNow references, transaction amounts in MYR | Payment processing, withdrawal verification, anti-money laundering |
| Account Data | Username, account ID, login timestamps, password hash, security settings | Account management and security |
| Gaming Activity Data | Betting history, game sessions, wager amounts, win/loss records, bonus usage | Service delivery, responsible gambling monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Security monitoring, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Preference Data | Preferred games, language settings, notification preferences, responsible gambling limits set | Personalisation, responsible gambling tools, marketing preferences |
Important: alpa66 does not collect or store your full banking credentials, card numbers, or internet banking passwords. Payment verification for Malaysian methods including FPX, DuitNow, Touch 'n Go eWallet, Boost, and GrabPay is handled through encrypted third-party payment gateways. We hold only the reference identifiers necessary to reconcile transactions and verify account ownership.
alpa66 collects Personal Data through the following primary channels:
You provide data directly to us when you: register an account; complete KYC verification by submitting identity documents; make a deposit or withdrawal; contact our support team via live chat or email; submit a complaint or dispute; update your account profile or responsible gambling settings; or respond to surveys or promotional communications.
When you access the Platform, we automatically collect certain Technical Data through cookies, web beacons, pixel tags, and server logs. This includes your IP address, device identifiers, browser information, session duration, pages visited, and in-game behavioural patterns. This data is used primarily for security, fraud detection, and improving the Platform experience.
In limited circumstances, alpa66 may receive Personal Data about you from third parties, including: identity verification service providers (for KYC purposes); payment processors and financial institutions (for transaction verification and anti-money laundering checks); and fraud prevention databases. Any data received from third-party sources is handled in accordance with this Policy.
alpa66 processes your Personal Data only where a valid legal basis exists. The applicable legal bases for our processing activities are:
alpa66 uses the Personal Data we collect for the following purposes:
alpa66 does not sell, rent, or trade your Personal Data to any third party for their independent commercial use. We may share your data in the following limited circumstances:
We engage carefully selected third-party service providers who process data on our behalf under written data processing agreements. These include: payment gateway operators and financial institutions (for MYR transaction processing); KYC and identity verification providers; cloud hosting and infrastructure providers; fraud detection and risk management services; and customer support platform operators. All such providers are contractually bound to process data only as instructed by alpa66 and to maintain appropriate security measures.
alpa66 may disclose Personal Data to competent authorities, regulators, courts, or law enforcement agencies where required or permitted by applicable law — for example, in response to a court order, a regulatory investigation, or an anti-money laundering enquiry. We will, where legally permitted, notify you of such a disclosure request.
In the event of a merger, acquisition, or sale of all or part of alpa66's business assets, Personal Data held by alpa66 may be transferred to the acquiring entity. You will be notified of any such transfer where it materially affects your rights under this Policy.
No Sale of Data: alpa66 will never sell your personal data — including your contact details, financial information, or gaming history — to any third party for their own marketing or commercial purposes. This commitment applies unconditionally.
alpa66 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit the Platform. We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect your ability to access or use some features of the Platform. We do not currently respond to browser-level "Do Not Track" signals, as no uniform industry standard for such signals has been established.
alpa66 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data management procedures.
alpa66 implements a comprehensive range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:
While alpa66 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have an important role to play in protecting your own account — please use a strong, unique password and enable two-factor authentication.
Subject to applicable law and certain limitations inherent to our regulatory compliance obligations, you have the following rights in relation to your Personal Data held by alpa66:
Request a copy of the Personal Data we hold about you and information on how it is used.
Request correction of inaccurate or incomplete Personal Data held in your account.
Request deletion of your Personal Data where no overriding legal basis for retention exists.
Request that we restrict processing of your data in certain circumstances, for example while accuracy is being contested.
Request your Personal Data in a structured, commonly used, machine-readable format where technically feasible.
Object to processing based on legitimate interests — particularly in relation to marketing communications.
Withdraw any previously given consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
Lodge a complaint with the relevant data protection authority in your jurisdiction if you believe your privacy rights have been infringed.
To exercise any of the above rights, please contact our support team via live chat or by email at the address provided in Section 16 of this Policy. We will respond to verified requests within 30 calendar days. In some cases, we may need to verify your identity before processing your request.
Please note that certain rights may be limited where alpa66 is required to retain data to comply with legal obligations — particularly KYC and AML retention requirements under our international gaming licence. We will clearly communicate any such limitation in our response to your request.
The alpa66 Platform is intended exclusively for adults aged 21 years and above. We do not knowingly collect, process, or retain Personal Data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended, and any Personal Data associated with it will be securely deleted in accordance with our retention procedures, subject to any mandatory legal reporting obligations.
If you believe that a minor has registered an account on our Platform, please contact our support team immediately so that we can investigate and take appropriate action.
alpa66 operates under an international gaming licence, and certain elements of our infrastructure — including cloud hosting, payment processing, and KYC verification services — may be located in jurisdictions outside Malaysia. Accordingly, your Personal Data may be transferred to, and processed in, countries other than your country of residence.
Where such transfers occur, alpa66 ensures that appropriate safeguards are in place to protect your Personal Data at a standard consistent with this Policy. These safeguards include contractual data processing agreements with our service providers that incorporate internationally recognised data protection standards.
By using the Platform, you acknowledge that your data may be processed in locations outside Malaysia and consent to such transfers as described in this Policy.
The alpa66 Platform may, from time to time, reference third-party services in the context of payment methods (such as Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank Online, or Hong Leong Connect), or responsible gambling resources. These third-party services operate under their own privacy policies and terms, for which alpa66 bears no responsibility.
alpa66 encourages all users to review the privacy policies of any third-party service they interact with in connection with the Platform. We do not endorse or accept liability for the data practices of any third-party provider.
alpa66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. Material changes — those that significantly affect your rights or our obligations — will be communicated by publishing the updated Policy on this page with a revised "Last Updated" date, and where appropriate, by notification to your registered email address.
Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We recommend that you review this Policy periodically to stay informed of any updates.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the alpa66 Privacy Team through the following channels:
Effective Date: This Privacy Policy is effective as of 1 January 2026. It supersedes all prior versions of the alpa66 Privacy Policy. Players who registered before this date are deemed to have accepted this Policy upon their next login to the Platform.
Our support team is available around the clock to help with any privacy requests, data access queries, or responsible gambling concerns. No question is too small.
Also review our Terms & Conditions and Responsible Gambling page. For players aged 21 and above only.